Service Management Lead @ Formula 1
With over 10 years of hands-on experience across various service roles, Monika has been on all sides of service delivery and across the full lifecycle, both from the client and supplier side. Monika believes in a collaborative and people-focused approach and sees Service Management as a function which brings all parties together to form one, joined up voice of the service. She uses this approach to design services for both BAU and special events in fast paced, high-transaction and high-demand spaces. Some of Monika’s accomplishments include service readiness for 2020 Formula 1 Season, Euro2016 Football Championships and 2018 FIFA World Cup.