Senior Business Manager and Service Management Consultant @ Capgemini
Michal is professional Senior Business Manager and Service Management Consultant with over 10 years of experience in IT environment. He was leading Global Strategic Programs and Trouble Contracts Remediation Program with the focus on strategy management, cost optimization and process optimization. Michal was working in the projects supporting customers from the pharma industry, FMCG, banking and financial sector. He is passionate about the ITIL Service Management process implementation, transition and execution. Interested in Artificial Intelligence (AI) usage in the data analysis. With a passion to share his knowledge and experiences he is mentor for students within the Pathways In Technology Early College High School (P-Tech) Global Program. Privately fan of criminals and combat sports.