Everything as a Service. This is todays reality. Yet still IT organizations struggle a lot with the definition of service and customer value, instead, tend to focus on processes and activities. In this panel, our guests will discuss the current state and the future of Service Management Organizations. Join this discussion, listen to what Paul, Akshay and Bart will say and be ready to ask your questions.

Paul Wilkinson
Director @ GamingWorks
Gear Up Day Trainer Pannelist

Akshay Anand
Product Ambassador @ AXELOS®
Pannelist Speaker

Bartosz Trzęsicki
Head of Global IT Infrastructure, Processes and Security Services @ thyssenkrupp
Pannelist

Piotr Słowikowski
Senior Project Manager @ mBank S.A.
Pannelist
The future of Service Management
Business