Akshay Anand

Product Ambassador @ AXELOS®

Pannelist Speaker

Solving Modern & Future ITSM Challenges

Modern IT organisations are facing constant pressure – from within their organisations, as well ask from external stakeholders. Fear-based tactics and polarising perspectives are being used to sell consulting, tools, and new ways of working. But what do these organisations really need? Join Akshay Anand, ITIL Product Ambassador at AXELOS Global Best Practice, as he talks about the difficulties facing the modern IT manager & leader, and how ITIL 4 development looked to a variety of sources including academic literature, to find the answers.