President @ itSMF Estonia
ITSM and (Biz)Dev(Sec)Ops
The DevOps movement has successfully highlighted the need for various teams involved in value delivery to work together, but often, the idea behind the movement has been taken too literally. In a successful company, it is not just the Dev and Ops teams who need to work together, but all the other teams too. This has led to the emergence of concepts like DevSecOps, to include IT security, and BizDevOps, to include 'the business' in developing new services. The presentation will describe what it means to extend DevOps across the enterprise, and what (if any) role does ITSM play in all of this.